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1. Brochure and Accuracy

Whilst every effort has been made to ensure that the brochure and all advertising material is accurate at the time of publication, we cannot be held responsible for changes or matters outside our control.  All information is given in good faith but no warranties are made regarding information provided, either written or oral.  

2. Booking and Payment

Bookings are to be made by E-mail and confirmed within 7 days using the Booking Form supplied, and enclosing a 25% deposit (non refundable) or if you are booking less than eight weeks before arrival, the full price. Following receipt of the booking form and deposit, the Owner will send email confirmation and invoice, this is the formal acceptance of the booking. The final payment becomes due eight weeks prior to your holiday start date.  There will be no refund 30 days before arrival.  If the full amount plus the £200 security deposit is not received by the due date we reserve the right to cancel the booking. The security deposit will be returned no later than 7 days after departure, subject to agreement. Under no circumstances can the prescribed number of persons per booking form be exceeded. By returning the signed booking form and payment, you are accepting these conditions.

3. Prices

Prices are per week per gite and are inclusive of electricity, gas, water and the provision of bed linen and towels but does not include towels for use outside the gite(s) or around the pool.  Please bring your own pool towels, otherwise a charge will be made.

4. Cancellation

It is recommended that you take out insurance to protect the risk of cancellation from the time of booking and for medical and baggage cover etc. whilst abroad.  Should a gite be unavailable on the day stated, due to unforeseen circumstances, every attempt will be made to relocate guests.  If this is not possible, all rent monies will be refunded without question but no further liability will fall upon the owners.

5. Your responsibilities

Your property will be cleaned before your arrival and we respectfully ask you to remember that you are staying in someone else’s home and to leave it clean and tidy when you depart. If extra cleaning is required a minimum charge of £50 will be levied. Breakages should be reported to the owners in order that it can be rectified before the following guests arrive.  Please do not arrive at the property before 4.00 p.m. and kindly leave by 10.00 a.m. on the day of departure  Variations to arrival and departure times are strictly by arrangement and availability only.  If you expect to arrive after 8.00 p.m. please make contact in advance.

6. Complaints

In the event of a complaint arising, either on arrival or after occupation has commenced, it should be brought to the attention of the Owners immediately so that remedial action, where necessary, can be taken without delay.  The Owners will do everything possible to deal with any difficulties both quickly and effectively.  The Owners retain the right to enter the property at any reasonable time to deal with any complaints and to carry out any repairs deemed necessary to the property or equipment. Any complaint after departure must be in writing within 14 days of your departure.

7. Swimming Pool – Open June to September – 12m x 6m  

The pool is open from 09.00 to 21.00 hours, the pool area is locked outside of these times.  Pool towels are not supplied – please bring your own. Pool towels can be hired at a cost of £10 per week.  No diving, the pool is not deep enough.  No drinking glasses or bottles to be used around the pool (plastic only please). Children (under the age of 18) to be under parent’s supervision at all times as the owners cannot be responsible for their safety as there is no lifeguard on duty.

8. General

Whilst every possible effort will be made to maintain the pool and household equipment in good order for the enjoyment of our guests we cannot accept liability in the event of any unforeseen circumstances but would ask you to bear with us whilst we attempt to rectify the problem as soon as possible. Guests agree to be considerate to not act in a way that would cause disturbance to other guests or those resident in neighbouring properties. The gites are strictly no-smoking, however smoking is permitted in public areas. We do not permit the charging of electric cars from gite electric sockets, there are charging points available locally.

9.  Car parking allocated and at owners risk.           

10. These conditions are governed by English law.